Roger Mann
A co-founder of Information Transfer, Managing Partner Roger Mann has worked extensively in the financial sector, producing training courses in all media on insurance and investment products and regulatory issues, as well as simplifying and communicating information on products and procedures.
His in-depth knowledge of the sector, technical expertise and professional writing skills have led to long term relationships with many clients, including major accountancy firms.
In addition to his work in the financial sector, Roger has many years' experience developing user guidance for computer systems, from paper-based manuals to on-screen help, tutorials and 'guided tours'.
"Whatever medium you use," he says, "it's the quality of the explanation that counts. You've got to approach it from the point of view of the user, not the system."
